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Privacy Policy



PRIVACY POLICY

At www.minoshoes.com, hereinafter referred to as “MI.NO”, “we”, "our", "us", “the web shop”, “the site”, we recognize that privacy is an important issue.  By accessing or using the site on any computer, mobile phone, tablet or other device, you consent to our Privacy Policy. We may modify the Policy at any time effective upon its posting. Your use of the site constitutes your acceptance to this Privacy Policy and any updates. 


COLLECTION STORING & USE OF INFORMATION

We may collect two types of information about you during your visit. Personally identifiable information, such as your name, physical address, telephone number and email address, as well as non-personally identifiable information, such as browsing patterns, geographic location and demographic information and information regarding potential and actual purchases and sales.


NON-PERSONALLY IDENTIFIABLE INFORMATION

We use non-personally identifiable information (Cookies, IP Addresses and Click-stream Data) to help diagnose problems with our server, to administer our web shop, to measure the use of our site, to provide you with information regarding products and services we believe you may be interested in, and to improve the content of our site. If you do not want to accept cookies, your web browser can be set to automatically deny access to storage of cookies or to inform you every time a website requests to save a cookie. We do not use this information to store any personal information about you. This information is anonymous and cannot be used to identify you. In general, you can browse our web shop without telling us who you are or revealing any personal information about yourself.


PERSONALLY-IDENTIFIABLE INFORMATION

The personally-identifiable information we collect is very basic and is needed to provide the services you have requested. Examples of user information that may be collected may include your name, address, telephone number, e-mail address and a description of the item requested or purchased. By creating an account with our site you allow us to maintain your information on your personal account so that you do not have to re-enter the information each time you make a purchase. Account information may include your name, physical address, email address and telephone number. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We will retain your information for as long as your account is active and will use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also use your personally-identifiable information for our internal business purposes, such as for data analysis, for audits, for fraud prevention and for other internal purposes. All information you provide to us is stored through encrypted means on a secure server.  *In some cases, we may also collect information you provide about others, such as when you create and share a "wish list" or decide to purchase and ship products to someone. We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.


WITH WHOM THE INFORMATION MAY BE SHARED

By providing your personal information, you are authorizing us to give that information to third parties as necessary to confirm and fulfill your order (for example, to process your credit card or payment account number and to send you products you have ordered).  The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. By submitting your personal data, you agree to this transfer, processing or storing. We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy. Please note that certain third-party service providers, such as payment gateways and other payment transaction processors have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.


THIRD PARTY LINKS

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend you to check these policies before you submit any personal data to these websites.


OTHER USES

We may, without your consent, access and disclose your personal information, any communications sent or received by you, and any other information that we may have about you as may be permitted or required by law, regulation, rule or court order pursuant to requests from governmental, regulatory or administrative agencies or law enforcement authorities; or to prevent, investigate, identify persons or organizations potentially involved in, or take any action regarding suspected fraud, violations of our Terms and Conditions, or activity that appears to us to be illegal or we believe may expose us to legal liability.  Additionally, we may disclose personal information in situations that we believe to be emergencies involving potential threats to the physical safety or any person or property if we believe that your information in any way relates to that threat.


ACCURACY & PROTECTION OF PERSONAL INFORMATION

We rely on our customers to notify us of any changes in personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. Upon your request, we will tell you which personal data about you we are processing and for what purpose(s) and you may request that your personal data is corrected or removed. Only those staff members who need your personal information in order to respond to your requests are given access to it. All information stored in our computer system is protected from unauthorized access and information that is stored in document form is kept in secure locations to prevent access by unauthorized persons. We will not sell your personal data to any third party for such third party’s marketing campaigns or for any unsolicited marketing unrelated to your purchase(s) at the web shop.


CHILDREN

We do not knowingly collect any personal information from children under the age of 13. We do not sell products for purchase by children and all children's products we sell are for purchase by adults only.


SECURE PAGES

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. All our pages where you as a customer submit personal data in connection with purchases are so-called secure pages (encrypted transfer). In order to make every effort to ensure that your experience at our site is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you access your account or check out, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs). To be sure you're browsing secure pages for transactions, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, URLs ordinarily start with http://, but on secure pages, they start instead with https:// where “s” stands for “secure”.


SECURE PAYMENTS

We co-operate with Adyen B.V. for the acceptance card and bank transfer payments. All payment providers offer 3-D Secure technology (Verified by Visa, MasterCard SecureCode) and use strict antifraud tools and identity verification mechanisms that meet PCI-DSS (Payment Card Industry Data Security Standard) standards. Every transaction is secured with SSL and all data is encrypted. Note that MI.NO does not store any credit card numbers or any other bank information.


INFORMATION SECURITY

We know it is very important to protect the information you share with us and we take appropriate security measures to help safeguard this information from unauthorized access and disclosure.  Unfortunately, no data can be guaranteed to be completely secure, including information you provide to the site.  We will not be responsible for any unauthorized access to your personally identifiable information.

  • Questions on Privacy Policy email to customercare@minoshoes.com
  • Last Updated: 1 August 2015



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